Lifetime Warranty from Sterling Services
1. All PLCs sold or repaired by Sterling Services are covered by our lifetime warranty. This includes CPUs, interfaces, I/O modules, and racks.

2. All other items including power supplies, programmers, cables, tapes, cartridges, man machine interfaces, drives, drive related items, motors, and memory sold or repaired by Sterling Services are covered by a one year warranty.

3. Any unit that fails the first time it is placed in service, regardless of the time elapsed will be considered under warranty. Any item that fails during the above warranty period will be repaired, replaced, or refunded at our discretion.

4. Items must be used in accordance to the original manufacturers specifications. Items that fail due to gross abuse of the operating party, including, but not limited to, negligence, improper handling, misapplication, abnormal dirt, moisture, corrosion or acts of God will not be covered.

5. New equipment covered by the manufacturer's warranty shall not be additionally covered by Sterling Services.

6. Fuses, CRTs, monitors, LCDs, HMIs, programmers, keyboards, push-buttons, motors and other mechanical devices, and maintenance items are covered by the one-year warranty regardless of whether they are part of a PLC system or not.

7. Sales outside of the United States ARE NOT covered by a warranty. The warranty may be specifically excluded or modified on an individual basis. This warranty is non-transferable and must be redeemed by the original purchasing party.

PLEASE NOTE: All sales outside of the United States ARE NOT covered by a warranty.

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Sterling Services PLC sales and PLC repairs are Guaranteed For Life!

Unless otherwise stated, the products listed are reconditioned. Product photographs are representative, actual product photographs can be emailed upon request. Trademarks, brand names and brands appearing on this website are the property of their respective owners. Sterling Services is not an authorized distributor or representative of any manufacturer, brand or product listed. We don't have to charge you those "Authorized Distributor" prices, either. Also, our warranty is much longer than the manufacturers'. How many of them give you a LIFETIME WARRANTY? If you are interested in new products, please contact Sterling Services sales staff at 1-800-280-4602.

PLEASE NOTE: Your purchased item(s) may need to be tested and may not ship on the day of purchase, this includes "Next Day Air" shipments.

Due to the actual amount of packing material utilized, the box selected for your product's safe delivery may vary from the one utilized by the online shipping estimator.

The result being your actual shipping cost may vary from this online estimate AND MAY BE SUBJECT TO CHANGE.

To determine your actual shipping cost prior to checkout, please call 1-800-280-4602, ask for Johnnie in shipping. Thank you.

Phone: 704-821-3300 Fax: 704-821-3333 Physical & Mailing Address: Sterling Services 3372 Smith Farm Road, Matthews, NC 28104